Onboarding
Onboarding
A smooth onboarding process is crucial for a positive first impression. Bluem makes it possible to quickly identify new customers or users, verify data, and process digital authorizations or payments.
This ensures the onboarding process is not only user-friendly but also securely and fully digitally organized.
A smooth onboarding is essential for a positive first impression. Bluem enables quick identification of new customers or users, verification of data, and processing of digital authorizations or payments.
This makes the onboarding process not only user-friendly but also secure and fully digital.
Onboarding
A smooth onboarding is essential for a positive first impression. Bluem enables the swift identification of new customers or users, verification of data, and processing of digital authorizations or payments.
This makes the onboarding process not only user-friendly but also secure and fully digital.
Onboarding as a Game Changer: Set the tone from the first customer contact
Onboarding as a Game Changer: Set the tone from the first customer contact
Onboarding as a Game Changer: Set the tone from the first customer contact
The way you onboard customers is crucial to the success of your organization. The customer acceptance process is more than a formal obligation: it's a critical moment of truth.
The way you onboard customers is crucial to the success of your organization. The customer acceptance process is more than a formal obligation: it's a critical moment of truth.
The way you onboard customers is crucial to the success of your organization. The customer acceptance process is more than a formal obligation: it's a critical moment of truth.
Anyone lagging behind at this stage falls quickly behind. Customers expect speed, convenience, and trust, and if you fail to deliver, they will effortlessly switch to a competitor who does.
Anyone lagging behind at this stage falls quickly behind. Customers expect speed, convenience, and trust, and if you fail to deliver, they will effortlessly switch to a competitor who does.
Anyone lagging behind at this stage falls quickly behind. Customers expect speed, convenience, and trust, and if you fail to deliver, they will effortlessly switch to a competitor who does.
A cumbersome or error-prone onboarding process not only results in dropouts but also causes unnecessary internal costs. Delays, manual checks, rework, and increased pressure on customer service are just some consequences of an inefficient onboarding process.
A cumbersome or error-prone onboarding process not only results in dropouts but also causes unnecessary internal costs. Delays, manual checks, rework, and increased pressure on customer service are just some consequences of an inefficient onboarding process.
A cumbersome or error-prone onboarding process not only results in dropouts but also causes unnecessary internal costs. Delays, manual checks, rework, and increased pressure on customer service are just some consequences of an inefficient onboarding process.
Therefore, if your onboarding process is not in order, you'll quickly become a 'lame duck.'
Therefore, if your onboarding process is not in order, you'll quickly become a 'lame duck.'
Therefore, if your onboarding process is not in order, you'll quickly become a 'lame duck.'
The 5 essential features of modern onboarding
The 5 essential features of modern onboarding
The 5 essential features of modern onboarding
A well-structured onboarding process meets five critical requirements:
A well-structured onboarding process meets five critical requirements:
A well-structured onboarding process meets five critical requirements:
Speed
Speed
Speed
Customers expect immediate access to services
Customers expect immediate access to services
Customer Service
Customer Service
Customer Service
A smooth, clear, and secure experience
A smooth, clear, and secure experience
Effectiveness & compliance
Effectiveness & compliance
Effectiveness & compliance
Comply with laws and regulations without delay
Comply with laws and regulations without delay
Fraud resistance
Fraud resistance
Fraud resistance
Built-in checks to prevent identity and data fraud
Built-in checks to prevent identity and data fraud
Cost efficiency
Cost efficiency
Cost efficiency
Less manual work, fewer errors, lower operational costs
Less manual work, fewer errors, lower operational costs
The key question is: how do you achieve all of this at once, without undergoing an expensive and complex process yourself?
The key question is: how do you achieve all of this at once, without undergoing an expensive and complex process yourself?
The key question is: how do you achieve all of this at once, without undergoing an expensive and complex process yourself?
Bluem as a transaction factory: ready for your onboarding of tomorrow
Bluem as a transaction factory: ready for your onboarding of tomorrow
Bluem as a transaction factory: ready for your onboarding of tomorrow
Bluem provides the ultimate solution. As a transaction hub for customer onboarding and KYC, we digitalize and automate the entire onboarding process, tailored to the compliance requirements of your industry and today's customer expectations.
Bluem provides the ultimate solution. As a transaction hub for customer onboarding and KYC, we digitalize and automate the entire onboarding process, tailored to the compliance requirements of your industry and today's customer expectations.
Bluem provides the ultimate solution. As a transaction hub for customer onboarding and KYC, we digitalize and automate the entire onboarding process, tailored to the compliance requirements of your industry and today's customer expectations.
Through a wide range of API services, we enable real-time connections with leading data sources and verification systems.
Through a wide range of API services, we enable real-time connections with leading data sources and verification systems.
Through a wide range of API services, we enable real-time connections with leading data sources and verification systems.
Keep in mind:
Keep in mind:
Keep in mind:
iDIN identification
iDIN identification
okID ID-verification
okID ID-verification
IBAN Name Check
IBAN Name Check
Address Verification
Address Verification
AML/Sanction checks
AML/Sanction checks
CIR, BKR, and budget checks
CIR, BKR, and budget checks
2FA via SMS or email
2FA via SMS or email
All services are modular and can be accessed entirely online. This makes Bluem the powerful backbone of your automated KYC process.
All services are modular and can be accessed entirely online. This makes Bluem the powerful backbone of your automated KYC process.
All services are modular and can be accessed entirely online. This makes Bluem the powerful backbone of your automated KYC process.
More than standalone APIs: Bluem’s complete, managed onboarding flow by sector
More than standalone APIs: Bluem’s complete, managed onboarding flow by sector
More than standalone APIs: Bluem’s complete, managed onboarding flow by sector
We not only provide technology but also a fully set up, sector-specific onboarding pathway, as a Managed Service. This consists of three core components:
We not only provide technology but also a fully set up, sector-specific onboarding pathway, as a Managed Service. This consists of three core components:
We not only provide technology but also a fully set up, sector-specific onboarding pathway, as a Managed Service. This consists of three core components:
Front-end customer journey process
Front-end customer journey process
A user-friendly SDK, easy to integrate into your website or app, for a seamless customer experience.
A user-friendly SDK, easy to integrate into your website or app, for a seamless customer experience.
TOP Control Dashboard
TOP Control Dashboard
Full control over the onboarding process with real-time insights, monitoring, and management. Everything in one clear platform.
Full control over the onboarding process with real-time insights, monitoring, and management. Everything in one clear platform.
Webhooks & integrations
Webhooks & integrations
Seamless communication between front-end and your back-end systems for immediate processing and workflow automation.
Seamless communication between front-end and your back-end systems for immediate processing and workflow automation.
Your benefits: speed, reliability, and strategic advantage
Your benefits: speed, reliability, and strategic advantage
Your benefits: speed, reliability, and strategic advantage
With Bluem, you benefit from:
With Bluem, you benefit from:
With Bluem, you benefit from:
A quick and error-free compliant customer acceptance, aligned with the applicable laws and regulations (such as Wwft, GDPR, Sanctions Act)
A quick and error-free compliant customer acceptance, aligned with the applicable laws and regulations (such as Wwft, GDPR, Sanctions Act)
Onboarding that is always up to date
Onboarding that is always up to date
Real-time data collection and verification, without manual steps
Real-time data collection and verification, without manual steps
Ready-to-use, industry-specific flows tailored to your product and risk profile
Ready-to-use, industry-specific flows tailored to your product and risk profile
Scalability: easily scale to new markets or products
Scalability: easily scale to new markets or products
Service level guarantee: new features available within 2 weeks
Service level guarantee: new features available within 2 weeks
Bluem provides you with the agility and impact that many organizations lack, making a crucial difference in customer experience, operational efficiency, and competitive position, especially in today's market.
Bluem provides you with the agility and impact that many organizations lack, making a crucial difference in customer experience, operational efficiency, and competitive position, especially in today's market.
Bluem provides you with the agility and impact that many organizations lack, making a crucial difference in customer experience, operational efficiency, and competitive position, especially in today's market.
Fewer actions, fewer errors, lower costs, more control and growth
Fewer actions, fewer errors, lower costs, more control and growth
Fewer actions, fewer errors, lower costs, more control and growth
A good onboarding not only limits risks and drop-offs but also reduces the number of customer inquiries, tickets, and corrective actions. This leads to less pressure on your customer service and more satisfied customers.
A good onboarding not only limits risks and drop-offs but also reduces the number of customer inquiries, tickets, and corrective actions. This leads to less pressure on your customer service and more satisfied customers.
A good onboarding not only limits risks and drop-offs but also reduces the number of customer inquiries, tickets, and corrective actions. This leads to less pressure on your customer service and more satisfied customers.
With Bluem as a partner, you build a powerful, reliable, and compliant front for your organization, which is crucial to your market success.
With Bluem as a partner, you build a powerful, reliable, and compliant front for your organization, which is crucial to your market success.
With Bluem as a partner, you build a powerful, reliable, and compliant front for your organization, which is crucial to your market success.
In short: choose Bluem’s TOP Onboarding for a competitive edge
In short: choose Bluem’s TOP Onboarding for a competitive edge
In short: choose Bluem’s TOP Onboarding for a competitive edge
You don't need to reinvent the wheel. Bluem provides you with a proven, fully-equipped onboarding process that grows with your organization, adapts to changing regulations, and is always ready for the next step.
You don't need to reinvent the wheel. Bluem provides you with a proven, fully-equipped onboarding process that grows with your organization, adapts to changing regulations, and is always ready for the next step.
You don't need to reinvent the wheel. Bluem provides you with a proven, fully-equipped onboarding process that grows with your organization, adapts to changing regulations, and is always ready for the next step.
Choose speed, reliability, and strategic advantage. Choose Bluem.
Choose speed, reliability, and strategic advantage. Choose Bluem.
Choose speed, reliability, and strategic advantage. Choose Bluem.
